Social robots with a theory of mind (ToM): Are we threatened when they can read our emotions?

Jin Kang, S. Shyam Sundar

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

How would human users react to social robots that possess a theory of mind (ToM)? Would robots that can infer their users’ cognitions and emotions threaten their sense of uniqueness and evoke other negative reactions because ToM is a uniquely human trait? If so, can we alleviate these negative user reactions by framing robots as members of our ingroup? We addressed these questions with a 3 (robot’s affective ToM: correct vs. incorrect vs. control) × 2 (robot’s group membership: ingroup vs. outgroup) × 2 (user gender: female vs. male) between-subjects online experiment. Participants were asked to complete an online task with a robot named Pepper that was identified as an ingroup member or outgroup member. They first read a passage describing a past user’s interaction with Pepper, in which the user expressed sarcasm and Pepper correctly or incorrectly identified the user’s sarcasm or made a neutral comment. Males reacted more negatively to Pepper that correctly identified sarcasm and reported lower expected enjoyment with Pepper than females. Ingroup Pepper made participants feel closer to the robot but also threatened their sense of uniqueness than the outgroup Pepper. Design implications for fostering better human-robot interaction (HRI) are discussed.

Original languageEnglish (US)
Title of host publicationAmbient Intelligence – Software and Applications –,10th International Symposium on Ambient Intelligence
EditorsPaulo Novais, Davide Carneiro, Jaime Lloret, Pablo Chamoso, Elena Navarro, Sigeru Omatu
PublisherSpringer Verlag
Pages80-88
Number of pages9
ISBN (Print)9783030240967
DOIs
StatePublished - Jan 1 2020
Event10th International Symposium on Ambient Intelligence, ISAmI 2019 - Ávila, Spain
Duration: Jun 26 2019Jun 28 2019

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1006
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

Conference10th International Symposium on Ambient Intelligence, ISAmI 2019
Country/TerritorySpain
CityÁvila
Period6/26/196/28/19

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • General Computer Science

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