TY - JOUR
T1 - Software quality and IS project performance improvements from software development process maturity and IS implementation strategies
AU - Subramanian, Girish H.
AU - Jiang, James J.
AU - Klein, Gary
PY - 2007/4/1
Y1 - 2007/4/1
N2 - The capability maturity model (CMM) is part of several software process improvement (SPI), six sigma, and total quality management (TQM) initiatives in organizations. SPI and continuous quality improvements are associated with better return on investment (ROI) for organizations. The purpose of this empirical research is to study the impact of the CMM on certain critical factors in information systems implementation strategy, software quality and software project performance. Our findings are that CMM levels do associate with IS implementation strategies and higher CMM levels relate to higher software quality and project performance. We also conclude that information systems (IS) implementation strategies have a significant impact on software quality and project performance. While certain IS implementation strategies - executive commitment and prototyping - have a significant impact on both software quality and project performance, training had a significant effect only on software quality and simplicity has a significant effect only on project performance.
AB - The capability maturity model (CMM) is part of several software process improvement (SPI), six sigma, and total quality management (TQM) initiatives in organizations. SPI and continuous quality improvements are associated with better return on investment (ROI) for organizations. The purpose of this empirical research is to study the impact of the CMM on certain critical factors in information systems implementation strategy, software quality and software project performance. Our findings are that CMM levels do associate with IS implementation strategies and higher CMM levels relate to higher software quality and project performance. We also conclude that information systems (IS) implementation strategies have a significant impact on software quality and project performance. While certain IS implementation strategies - executive commitment and prototyping - have a significant impact on both software quality and project performance, training had a significant effect only on software quality and simplicity has a significant effect only on project performance.
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U2 - 10.1016/j.jss.2006.06.014
DO - 10.1016/j.jss.2006.06.014
M3 - Article
AN - SCOPUS:33847420414
SN - 0164-1212
VL - 80
SP - 616
EP - 627
JO - Journal of Systems and Software
JF - Journal of Systems and Software
IS - 4
ER -