Abstract
Among variables found to predict individuals’ bureaucratic contacts are need, awareness of programs, socioeconomic status, political orientation, social involvement, and political participation. This study reports a full multivariate analysis of the predictors of bureaucratic contact, using a sample of 456 older Americans, to determine the relative impact of each of these. Two indicators of bureaucratic contact are used as dependent variables: contact with bureaucracies about some problem and actual use of programs. Results are discussed, with special focus on the different patterns of findings for the two dependent variables.
Original language | English (US) |
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Pages (from-to) | 152-165 |
Number of pages | 14 |
Journal | Administration & Society |
Volume | 20 |
Issue number | 2 |
DOIs | |
State | Published - Aug 1988 |
All Science Journal Classification (ASJC) codes
- Sociology and Political Science
- Public Administration
- Marketing