TY - GEN
T1 - Statistical Modeling of Harassment against Reddit Moderators
AU - Almerekhi, Hind
AU - Kwak, Haewoon
AU - Jansen, Bernard
N1 - Publisher Copyright:
© 2020 ACM.
PY - 2020/4/20
Y1 - 2020/4/20
N2 - Despite the dedication that some volunteer moderators of online communities display when performing their moderation duties, they become targets of hate and harassment by other users. To understand what causes the change in moderator role from heroes to victims, we analyze the responses of 1,818 moderators on Reddit to an online survey about moderation practices and harassment. We built a statistical model and found 6 significant independent variables that affect harassment on moderators, such as the knowledge of community norms, which increases harassment on moderators the most. Our findings imply that vulnerable moderators in toxic communities need countermeasures against harassment.
AB - Despite the dedication that some volunteer moderators of online communities display when performing their moderation duties, they become targets of hate and harassment by other users. To understand what causes the change in moderator role from heroes to victims, we analyze the responses of 1,818 moderators on Reddit to an online survey about moderation practices and harassment. We built a statistical model and found 6 significant independent variables that affect harassment on moderators, such as the knowledge of community norms, which increases harassment on moderators the most. Our findings imply that vulnerable moderators in toxic communities need countermeasures against harassment.
UR - http://www.scopus.com/inward/record.url?scp=85091705408&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85091705408&partnerID=8YFLogxK
U2 - 10.1145/3366424.3382729
DO - 10.1145/3366424.3382729
M3 - Conference contribution
AN - SCOPUS:85091705408
T3 - The Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020
SP - 122
EP - 123
BT - The Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020
PB - Association for Computing Machinery
T2 - 29th International World Wide Web Conference, WWW 2020
Y2 - 20 April 2020 through 24 April 2020
ER -