TY - JOUR
T1 - Supporting community-based learning
T2 - Case study of a geographical community organization designing its website
AU - Farooq, Umer
AU - Ganoe, Craig H.
AU - Xiao, Lu
AU - Merkel, Cecelia B.
AU - Rosson, Mary Beth
AU - Carroll, John M.
N1 - Funding Information:
This project is supported by the US National Science Foundation under grant IIS 03-42547. We would like to thank Michael Race, Matt Dalius, Janet Montgomery, and Laurie Kemmerer for their technical support during the fieldwork. We also wish to acknowledge Markus Rohde for his guidance in writing this paper.
PY - 2007/1/1
Y1 - 2007/1/1
N2 - Community computing supports human-computer interaction among neighbours in geographical or place-based community organizations. Using a case study of such an organization, we investigate the process of designing their website. Our long-term participatory design approach, integrating developmental informal learning, allowed us to understand how this community organization adopts, evaluates, and sustains website technology. Based on our case study analysis, we present three design heuristics for developing community-based technology: align and afford new possibilities for participation, dynamically manage organizational knowledge and learning, and enhance social capital within community organizations and with the broader community.
AB - Community computing supports human-computer interaction among neighbours in geographical or place-based community organizations. Using a case study of such an organization, we investigate the process of designing their website. Our long-term participatory design approach, integrating developmental informal learning, allowed us to understand how this community organization adopts, evaluates, and sustains website technology. Based on our case study analysis, we present three design heuristics for developing community-based technology: align and afford new possibilities for participation, dynamically manage organizational knowledge and learning, and enhance social capital within community organizations and with the broader community.
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U2 - 10.1080/01449290600811503
DO - 10.1080/01449290600811503
M3 - Article
AN - SCOPUS:33845345616
SN - 0144-929X
VL - 26
SP - 5
EP - 21
JO - Behaviour and Information Technology
JF - Behaviour and Information Technology
IS - 1
ER -