Abstract
Nonprofit organizations (NPOs) play a substantial role in the economies of many countries, in the delivery of social services, and in many quasi-government functions. But NPOs face many resource challenges; for example, they depend on volunteer labor that is often under-trained and has high turnover resulting in limited knowledge acquisition and decreased sustainability. Ethnographic data from a three-year multi-organizational analysis reveals the occurrence of social and technical patterns during informal technology learning. Construction of a pattern schema grounded in organizational learning and activity theories will enable the development of lightweight interventions in establishing information technology sustainability, self-directed learning, and management processes in NPOs.
Original language | English (US) |
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Pages | 3435-3440 |
Number of pages | 6 |
DOIs | |
State | Published - 2008 |
Event | 28th Annual CHI Conference on Human Factors in Computing Systems - Florence, Italy Duration: Apr 5 2008 → Apr 10 2008 |
Other
Other | 28th Annual CHI Conference on Human Factors in Computing Systems |
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Country/Territory | Italy |
City | Florence |
Period | 4/5/08 → 4/10/08 |
All Science Journal Classification (ASJC) codes
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design