TY - JOUR
T1 - Technology training for first-year students
T2 - An answer to questions asked at library service points
AU - Biddle, Cori
AU - Imler, Bonnie
N1 - Publisher Copyright:
© 2022 The Author(s). Published with license by Taylor & Francis Group, LLC.
PY - 2023
Y1 - 2023
N2 - Library service points continue to be one of the few places for in-person contact where patrons can freely ask questions, including those involving technology. This is especially true in the college setting. Recognition of this need led to the creation of a hands-on Tech Academy for first-year, first-generation college students. When the pandemic hit, it became necessary to take the Academy online and expand it to the wider University student body. This article outlines the process used to rapidly develop, implement, and assess this technology mini-course. In addition, it considers the sustainability of such a program beyond the pandemic environment.
AB - Library service points continue to be one of the few places for in-person contact where patrons can freely ask questions, including those involving technology. This is especially true in the college setting. Recognition of this need led to the creation of a hands-on Tech Academy for first-year, first-generation college students. When the pandemic hit, it became necessary to take the Academy online and expand it to the wider University student body. This article outlines the process used to rapidly develop, implement, and assess this technology mini-course. In addition, it considers the sustainability of such a program beyond the pandemic environment.
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U2 - 10.1080/15228959.2022.2146619
DO - 10.1080/15228959.2022.2146619
M3 - Article
AN - SCOPUS:85163008204
SN - 1522-8959
VL - 19
SP - 99
EP - 114
JO - Public Services Quarterly
JF - Public Services Quarterly
IS - 2
ER -