Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care

Nathaniel Swinger; Lauren Moran; Saeed Abdullah; Christopher W. Wiese; Uichin Lee; Yuan Chi Tseng; Andrew M. Sherrill; Rosa I. Arriaga

doi:10.1145/3706599.3716286

Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care

Nathaniel Swinger
, Lauren Moran
, Saeed Abdullah
, Christopher W. Wiese
, Uichin Lee
, Yuan Chi Tseng
, Andrew M. Sherrill
, Rosa I. Arriaga

College of Information Sciences and Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Recent advances in AI provide a unique opportunity to reshape mental health care systems and practices. However, there remains considerable skepticism that AI will positively impact the futures of patients, workers, and technologies. An interdisciplinary approach toward design and development of human-centered AI is necessary, yet discussions about the future of mental health work are often stratified by discipline (e.g., clinical vs. HCI research) or mental health domain (i.e., PTSD, depression, etc.). With this panel, we will bring together HCI, AI, organizational, and clinical researchers and practitioners to focus on the future of patients, workers, and AI-based technology in mental health care. We will discuss current challenges associated with mental health care AI across diverse clinical domains. This panel aims to move toward common ground for the future of human-centered AI in mental health work among those spanning perspectives from technoskepticism to justified caution.

Original language	English (US)
Title of host publication	CHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9798400713958
DOIs	https://doi.org/10.1145/3706599.3716286
State	Published - Apr 26 2025
Event	2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025 - Yokohama, Japan Duration: Apr 26 2025 → May 1 2025

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025
Country/Territory	Japan
City	Yokohama
Period	4/26/25 → 5/1/25

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

All Science Journal Classification (ASJC) codes

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

Access to Document

10.1145/3706599.3716286

Cite this

Swinger, N., Moran, L., Abdullah, S., Wiese, C. W., Lee, U., Tseng, Y. C., Sherrill, A. M., & Arriaga, R. I. (2025). Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care. In CHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems Article 764 (Conference on Human Factors in Computing Systems - Proceedings ). Association for Computing Machinery. https://doi.org/10.1145/3706599.3716286

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title = "Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care",

abstract = "Recent advances in AI provide a unique opportunity to reshape mental health care systems and practices. However, there remains considerable skepticism that AI will positively impact the futures of patients, workers, and technologies. An interdisciplinary approach toward design and development of human-centered AI is necessary, yet discussions about the future of mental health work are often stratified by discipline (e.g., clinical vs. HCI research) or mental health domain (i.e., PTSD, depression, etc.). With this panel, we will bring together HCI, AI, organizational, and clinical researchers and practitioners to focus on the future of patients, workers, and AI-based technology in mental health care. We will discuss current challenges associated with mental health care AI across diverse clinical domains. This panel aims to move toward common ground for the future of human-centered AI in mental health work among those spanning perspectives from technoskepticism to justified caution.",

author = "Nathaniel Swinger and Lauren Moran and Saeed Abdullah and Wiese, \{Christopher W.\} and Uichin Lee and Tseng, \{Yuan Chi\} and Sherrill, \{Andrew M.\} and Arriaga, \{Rosa I.\}",

note = "Publisher Copyright: {\textcopyright} 2025 Copyright held by the owner/author(s).; 2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025 ; Conference date: 26-04-2025 Through 01-05-2025",

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day = "26",

doi = "10.1145/3706599.3716286",

language = "English (US)",

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Swinger, N, Moran, L, Abdullah, S, Wiese, CW, Lee, U, Tseng, YC, Sherrill, AM & Arriaga, RI 2025, Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care. in CHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems., 764, Conference on Human Factors in Computing Systems - Proceedings , Association for Computing Machinery, 2025 CHI Conference on Human Factors in Computing Systems, CHI EA 2025, Yokohama, Japan, 4/26/25. https://doi.org/10.1145/3706599.3716286

Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care. / Swinger, Nathaniel; Moran, Lauren; Abdullah, Saeed et al.
CHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2025. 764 (Conference on Human Factors in Computing Systems - Proceedings ).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Swinger N, Moran L, Abdullah S, Wiese CW, Lee U, Tseng YC et al. Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care. In CHI EA 2025 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2025. 764. (Conference on Human Factors in Computing Systems - Proceedings ). doi: 10.1145/3706599.3716286

Technoskepticism or Justified Caution? The Future of Human-Centered AI in Mental Health Care

Abstract

Publication series

Conference

UN SDGs

All Science Journal Classification (ASJC) codes

Access to Document

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