TY - JOUR
T1 - The effect of ad appeals and message framing on consumer responses to plant-based menu items
AU - Ye, Tian
AU - Mattila, Anna S.
N1 - Funding Information:
The authors thank the Marriott Foundation for the funding of this research.
Publisher Copyright:
© 2021 Elsevier Ltd
PY - 2021/5
Y1 - 2021/5
N2 - While the recent surge of meat-like items on restaurant menus has received considerable attention, little is known how to encourage consumers to choose such novel dishes. To address this gap, we investigate the role of various communication strategies in making plant-based menu items more attractive. The results from Study 1 suggest that using a social appeal in the ad increases consumers’ preference for plant-based menu items via anticipated pleasure, but a health appeal does not. The results from Study 2 demonstrate that information on social costs induces feelings of ambivalence toward meat eating, thus making plant-based menu items more desirable. However, information on health risks of meat consumption does not have such an effect. Practical implications for promoting plant-based menu items are discussed.
AB - While the recent surge of meat-like items on restaurant menus has received considerable attention, little is known how to encourage consumers to choose such novel dishes. To address this gap, we investigate the role of various communication strategies in making plant-based menu items more attractive. The results from Study 1 suggest that using a social appeal in the ad increases consumers’ preference for plant-based menu items via anticipated pleasure, but a health appeal does not. The results from Study 2 demonstrate that information on social costs induces feelings of ambivalence toward meat eating, thus making plant-based menu items more desirable. However, information on health risks of meat consumption does not have such an effect. Practical implications for promoting plant-based menu items are discussed.
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U2 - 10.1016/j.ijhm.2021.102917
DO - 10.1016/j.ijhm.2021.102917
M3 - Article
AN - SCOPUS:85103138707
SN - 0278-4319
VL - 95
JO - International Journal of Hospitality Management
JF - International Journal of Hospitality Management
M1 - 102917
ER -