The effect of online scheduling on employees’ quality of life

Shi Xu, Hubert Van Hoof, Peter Nyheim

Research output: Contribution to journalArticlepeer-review

4 Scopus citations


Online employee scheduling has increased in popularity in recent years, especially among hourly workers who have grown up in the information age and the flexibility it provides increases their sense of job autonomy. This article reports on two studies that investigated the impact of work scheduling flexibility on employees’ personal well-being. One study collected data from current users of an online scheduling product and the other study collected information from hospitality management students who are potential future users of online scheduling software. The studies found that online scheduling helps to enhance employees’ personal well-being through satisfaction with schedule flexibility and job autonomy.

Original languageEnglish (US)
Pages (from-to)172-186
Number of pages15
JournalJournal of Foodservice Business Research
Issue number2
StatePublished - Mar 4 2018

All Science Journal Classification (ASJC) codes

  • Food Science


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