TY - GEN
T1 - The Future of Care Work
T2 - 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021
AU - Karusala, Naveena
AU - Ismail, Azra
AU - Bhat, Karthik S.
AU - Gautam, Aakash
AU - Pendse, Sachin R.
AU - Kumar, Neha
AU - Anderson, Richard
AU - Balaam, Madeline
AU - Bardzell, Shaowen
AU - Bidwell, Nicola J.
AU - Densmore, Melissa
AU - Kaziunas, Elizabeth
AU - Piper, Anne Marie
AU - Raval, Noopur
AU - Singh, Pushpendra
AU - Toombs, Austin
AU - Verdezoto, Nervo
AU - Wang, Ding
N1 - Publisher Copyright:
© 2021 ACM.
PY - 2021/10/23
Y1 - 2021/10/23
N2 - Computer-Supported Cooperative Work (CSCW) and Human- Computer Interaction (HCI) have long studied how technology can support material and relational aspects of care work, typically in clinical healthcare settings. More recently, we see increasing recognition of care work such as informal healthcare provision, child and elderly care, organizing and advocacy, domestic work, and service work. However, the COVID-19 pandemic has underscored long-present tensions between the deep necessity and simultaneous devaluation of our care infrastructures. This highlights the need to attend to the broader social, political, and economic systems that shape care work and the emerging technologies being used in care work. This leads us to ask several critical questions: What counts as care work and why? How is care work (de)valued, (un)supported, or coerced under capitalism and to what end? What narratives drive the push for technology in care work and whom does it benefit? How does care work resist or build resilience against and within oppressive systems? And how can we as researchers advocate for and with care and caregivers? In this one-day workshop, we will bring together researchers from academia, industry, and community-based organizations to reflect on these questions and extend conversations on the future of technology for care work.
AB - Computer-Supported Cooperative Work (CSCW) and Human- Computer Interaction (HCI) have long studied how technology can support material and relational aspects of care work, typically in clinical healthcare settings. More recently, we see increasing recognition of care work such as informal healthcare provision, child and elderly care, organizing and advocacy, domestic work, and service work. However, the COVID-19 pandemic has underscored long-present tensions between the deep necessity and simultaneous devaluation of our care infrastructures. This highlights the need to attend to the broader social, political, and economic systems that shape care work and the emerging technologies being used in care work. This leads us to ask several critical questions: What counts as care work and why? How is care work (de)valued, (un)supported, or coerced under capitalism and to what end? What narratives drive the push for technology in care work and whom does it benefit? How does care work resist or build resilience against and within oppressive systems? And how can we as researchers advocate for and with care and caregivers? In this one-day workshop, we will bring together researchers from academia, industry, and community-based organizations to reflect on these questions and extend conversations on the future of technology for care work.
UR - http://www.scopus.com/inward/record.url?scp=85118569677&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85118569677&partnerID=8YFLogxK
U2 - 10.1145/3462204.3481734
DO - 10.1145/3462204.3481734
M3 - Conference contribution
AN - SCOPUS:85118569677
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 338
EP - 342
BT - CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
PB - Association for Computing Machinery
Y2 - 23 October 2021 through 27 October 2021
ER -