The impact of automated assistance on the information retrieval process

Bernard J. Jansen; George K. Kroner

doi:10.1145/765891.766118

The impact of automated assistance on the information retrieval process

Bernard J. Jansen, George K. Kroner

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Scopus citations

Abstract

Advanced information retrieval systems providing automated assistance offer the opportunity to greatly enhance the effectiveness of the information retrieval process. One issue in designing such systems is determining the effect that the automated assistance has on the tasks and sequence of tasks within this process. Using verbal protocol data and transaction log analysis, we present a taxonomy of tasks when utilizing information retrieval systems with automated assistance, along with a temporal analysis of when interaction with the automated assistance occurs. Results indicate that there is a predictable pattern of user interaction with automated assistance with implications for the design of information retrieval systems.

Original language	English (US)
Title of host publication	CHI'03 Extended Abstracts on Human Factors in Computing Systems, CHI EA'03
Pages	1004-1005
Number of pages	2
DOIs	https://doi.org/10.1145/765891.766118
State	Published - Dec 1 2003
Event	Conference on Human Factors in Computing Systems, CHI EA 2003 - Ft. Lauderdale, FL, United States Duration: Apr 5 2003 → Apr 10 2003

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Other

Other	Conference on Human Factors in Computing Systems, CHI EA 2003
Country/Territory	United States
City	Ft. Lauderdale, FL
Period	4/5/03 → 4/10/03

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Access to Document

10.1145/765891.766118

Cite this

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title = "The impact of automated assistance on the information retrieval process",

abstract = "Advanced information retrieval systems providing automated assistance offer the opportunity to greatly enhance the effectiveness of the information retrieval process. One issue in designing such systems is determining the effect that the automated assistance has on the tasks and sequence of tasks within this process. Using verbal protocol data and transaction log analysis, we present a taxonomy of tasks when utilizing information retrieval systems with automated assistance, along with a temporal analysis of when interaction with the automated assistance occurs. Results indicate that there is a predictable pattern of user interaction with automated assistance with implications for the design of information retrieval systems.",

author = "Jansen, {Bernard J.} and Kroner, {George K.}",

year = "2003",

month = dec,

day = "1",

doi = "10.1145/765891.766118",

language = "English (US)",

isbn = "1581136374",

series = "Conference on Human Factors in Computing Systems - Proceedings",

pages = "1004--1005",

booktitle = "CHI'03 Extended Abstracts on Human Factors in Computing Systems, CHI EA'03",

note = "Conference on Human Factors in Computing Systems, CHI EA 2003 ; Conference date: 05-04-2003 Through 10-04-2003",

}

Jansen, BJ & Kroner, GK 2003, The impact of automated assistance on the information retrieval process. in CHI'03 Extended Abstracts on Human Factors in Computing Systems, CHI EA'03. Conference on Human Factors in Computing Systems - Proceedings, pp. 1004-1005, Conference on Human Factors in Computing Systems, CHI EA 2003, Ft. Lauderdale, FL, United States, 4/5/03. https://doi.org/10.1145/765891.766118

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AU - Jansen, Bernard J.

AU - Kroner, George K.

PY - 2003/12/1

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N2 - Advanced information retrieval systems providing automated assistance offer the opportunity to greatly enhance the effectiveness of the information retrieval process. One issue in designing such systems is determining the effect that the automated assistance has on the tasks and sequence of tasks within this process. Using verbal protocol data and transaction log analysis, we present a taxonomy of tasks when utilizing information retrieval systems with automated assistance, along with a temporal analysis of when interaction with the automated assistance occurs. Results indicate that there is a predictable pattern of user interaction with automated assistance with implications for the design of information retrieval systems.

AB - Advanced information retrieval systems providing automated assistance offer the opportunity to greatly enhance the effectiveness of the information retrieval process. One issue in designing such systems is determining the effect that the automated assistance has on the tasks and sequence of tasks within this process. Using verbal protocol data and transaction log analysis, we present a taxonomy of tasks when utilizing information retrieval systems with automated assistance, along with a temporal analysis of when interaction with the automated assistance occurs. Results indicate that there is a predictable pattern of user interaction with automated assistance with implications for the design of information retrieval systems.

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M3 - Conference contribution

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T3 - Conference on Human Factors in Computing Systems - Proceedings

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BT - CHI'03 Extended Abstracts on Human Factors in Computing Systems, CHI EA'03

T2 - Conference on Human Factors in Computing Systems, CHI EA 2003

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ER -

The impact of automated assistance on the information retrieval process

Abstract

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All Science Journal Classification (ASJC) codes

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