TY - JOUR
T1 - The impact of continuity of nursing care personnel on patient satisfaction
AU - Bostrom, Janet
AU - Tisnado, Julie
AU - Zimmerman, Joann
AU - Lazar, Nicole
N1 - Copyright:
Copyright 2018 Elsevier B.V., All rights reserved.
PY - 1994/10
Y1 - 1994/10
N2 - Although continuity in nursing care is valued highly by nurses, there is little research that demonstrates its value to patients. In this study, the relationship of nursing care continuity to patient satisfaction was examined. Overall patient satisfaction was not related to continuity of nursing care, but nursing continuity on specific shifts was related to satisfaction with discrete aspects of care, such as involvement of patients and families in care.
AB - Although continuity in nursing care is valued highly by nurses, there is little research that demonstrates its value to patients. In this study, the relationship of nursing care continuity to patient satisfaction was examined. Overall patient satisfaction was not related to continuity of nursing care, but nursing continuity on specific shifts was related to satisfaction with discrete aspects of care, such as involvement of patients and families in care.
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U2 - 10.1097/00005110-199410000-00012
DO - 10.1097/00005110-199410000-00012
M3 - Article
C2 - 7931690
AN - SCOPUS:0028090305
SN - 0002-0443
VL - 24
SP - 64
EP - 68
JO - Journal of Nursing Administration
JF - Journal of Nursing Administration
IS - 10
ER -