The managerial role assessment survey: Design and test of an instrument measuring Mintzberg's roles among hotel managers

Daniel J. Mount, A. L. Bartlett

Research output: Contribution to journalArticlepeer-review

6 Scopus citations

Abstract

This article reports results of an instrument developed to measure Mintzberg's roles among hotel managers. The instrument is shown to be a reliable and valid predictor of managerial performance. Implications for its application and further use are proposed.

Original languageEnglish (US)
Pages (from-to)160-175
Number of pages16
JournalJournal of Hospitality and Tourism Research
Volume23
Issue number2
DOIs
StatePublished - 1999

All Science Journal Classification (ASJC) codes

  • Education
  • Tourism, Leisure and Hospitality Management

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