The ombudsman: Who's at fawlt at fawlty towers? Commentaries on the citation dilemma

Gary L. Lilien

doi:10.1287/inte.1070.0323

The ombudsman: Who's at fawlt at fawlty towers? Commentaries on the citation dilemma

Gary L. Lilien

Institute for the Study of Business Markets

Research output: Contribution to journal › Review article › peer-review

3 Scopus citations

Original language	English (US)
Pages (from-to)	123-124
Number of pages	2
Journal	Interfaces
Volume	38
Issue number	2
DOIs	https://doi.org/10.1287/inte.1070.0323
State	Published - Mar 2008

All Science Journal Classification (ASJC) codes

Strategy and Management
Management Science and Operations Research
Management of Technology and Innovation

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10.1287/inte.1070.0323

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author = "Lilien, \{Gary L.\}",

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The ombudsman: Who's at fawlt at fawlty towers? Commentaries on the citation dilemma

All Science Journal Classification (ASJC) codes

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