The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations

Sookyung Kim; John W. O’Neill; Seung Eon Jeong

doi:10.1300/J171v03n01_06

The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations

Sookyung Kim, John W. O’Neill, Seung Eon Jeong

School of Hospitality Management

Research output: Contribution to journal › Article › peer-review

16 Scopus citations

Abstract

Based on an empirical study of 269 hotel employees in Korea, this research examines the hypotheses that the interaction with leader-member exchange (LMX) and perceived organizational support (POS) has an effect on trust in organization (TIO) and that POS affects organizational commitment (OC), through TIO as a mediator variable. The results of this study support both hypotheses. Managerial implications were also discussed.

Original language	English (US)
Pages (from-to)	59-70
Number of pages	12
Journal	Journal of Human Resources in Hospitality and Tourism
Volume	3
Issue number	1
DOIs	https://doi.org/10.1300/J171v03n01_06
State	Published - Sep 30 2004

All Science Journal Classification (ASJC) codes

Tourism, Leisure and Hospitality Management
Organizational Behavior and Human Resource Management

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10.1300/J171v03n01_06

Cite this

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The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations

Abstract

All Science Journal Classification (ASJC) codes

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