The role of self-structure in managing identity conflict

Karen Page Winterich, Nicole Verrochi Coleman, Sara Loughran Dommer

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Scopus citations


Extensive research in marketing has examined the effect of identity of consumer behavior, typically taking a simplified view of the self by examining one identity in isolation. But the self is not so simple: Each consumer is a walking multitude of identity-based segments and the relationships among these identities can vary from consumer to consumer. In focusing on single identities, previous research has neglected the structure of the self, which emphasizes the relationships and organization of identities, rather than the content of the self (identities). The authors introduce the concept of self-structure, discuss how the variation from a unified self-structure to a more diverse self-structure has implications for consumers’ responses to identity conflict, and propose future research directions.

Original languageEnglish (US)
Title of host publicationHandbook of Research on Identity Theory in Marketing
PublisherEdward Elgar Publishing Ltd.
Number of pages13
ISBN (Electronic)9781788117739
ISBN (Print)9781788117722
StatePublished - Jan 1 2019

All Science Journal Classification (ASJC) codes

  • Economics, Econometrics and Finance(all)
  • General Business, Management and Accounting
  • General Psychology


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