The role of social capital in emergency response

Roderick Lee; Wendy A. Schafer; Alan J. Knoche; John Carroll

The role of social capital in emergency response

Roderick Lee, Wendy A. Schafer, Alan J. Knoche, John Carroll

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Emergency Response Information Systems are not widely adopted in small municipalities. Such communities typically rely on face-to-face meetings of stakeholders, informal discussions among first responders, and tabletop exercises with multiple parties in order to become and remain prepared. We draw on the network paradigm of organizational research to describe two communities in Central Pennsylvania and their approaches toward planning, response, recovery, and mitigation with respect to Tropical Storm Ivan (in 2004). Each case study demonstrates the importance of social capital as the communities coped with both immediate and future needs in a flood situation. Analyzing these examples highlights key design implications for emergency response information systems, namely, that individuals and personal relationships play a critical role in effective emergency management.

Original language	English (US)
Title of host publication	Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Pages	1574-1581
Number of pages	8
Volume	3
State	Published - Dec 1 2006
Event	12th Americas Conference on Information Systems, AMCIS 2006 - Acapulco, Mexico Duration: Aug 4 2006 → Aug 6 2006

Other

Other	12th Americas Conference on Information Systems, AMCIS 2006
Country/Territory	Mexico
City	Acapulco
Period	8/4/06 → 8/6/06

All Science Journal Classification (ASJC) codes

Computer Science Applications
Computer Networks and Communications
Library and Information Sciences
Information Systems

Cite this

@inproceedings{f95f7647d6d64b93ad5c73921d76bdf7,

title = "The role of social capital in emergency response",

abstract = "Emergency Response Information Systems are not widely adopted in small municipalities. Such communities typically rely on face-to-face meetings of stakeholders, informal discussions among first responders, and tabletop exercises with multiple parties in order to become and remain prepared. We draw on the network paradigm of organizational research to describe two communities in Central Pennsylvania and their approaches toward planning, response, recovery, and mitigation with respect to Tropical Storm Ivan (in 2004). Each case study demonstrates the importance of social capital as the communities coped with both immediate and future needs in a flood situation. Analyzing these examples highlights key design implications for emergency response information systems, namely, that individuals and personal relationships play a critical role in effective emergency management.",

author = "Roderick Lee and Schafer, {Wendy A.} and Knoche, {Alan J.} and John Carroll",

year = "2006",

month = dec,

day = "1",

language = "English (US)",

isbn = "9781604236262",

volume = "3",

pages = "1574--1581",

booktitle = "Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006",

note = "12th Americas Conference on Information Systems, AMCIS 2006 ; Conference date: 04-08-2006 Through 06-08-2006",

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TY - GEN

T1 - The role of social capital in emergency response

AU - Lee, Roderick

AU - Schafer, Wendy A.

AU - Knoche, Alan J.

AU - Carroll, John

PY - 2006/12/1

Y1 - 2006/12/1

N2 - Emergency Response Information Systems are not widely adopted in small municipalities. Such communities typically rely on face-to-face meetings of stakeholders, informal discussions among first responders, and tabletop exercises with multiple parties in order to become and remain prepared. We draw on the network paradigm of organizational research to describe two communities in Central Pennsylvania and their approaches toward planning, response, recovery, and mitigation with respect to Tropical Storm Ivan (in 2004). Each case study demonstrates the importance of social capital as the communities coped with both immediate and future needs in a flood situation. Analyzing these examples highlights key design implications for emergency response information systems, namely, that individuals and personal relationships play a critical role in effective emergency management.

AB - Emergency Response Information Systems are not widely adopted in small municipalities. Such communities typically rely on face-to-face meetings of stakeholders, informal discussions among first responders, and tabletop exercises with multiple parties in order to become and remain prepared. We draw on the network paradigm of organizational research to describe two communities in Central Pennsylvania and their approaches toward planning, response, recovery, and mitigation with respect to Tropical Storm Ivan (in 2004). Each case study demonstrates the importance of social capital as the communities coped with both immediate and future needs in a flood situation. Analyzing these examples highlights key design implications for emergency response information systems, namely, that individuals and personal relationships play a critical role in effective emergency management.

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M3 - Conference contribution

AN - SCOPUS:84870209002

SN - 9781604236262

VL - 3

SP - 1574

EP - 1581

BT - Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006

T2 - 12th Americas Conference on Information Systems, AMCIS 2006

Y2 - 4 August 2006 through 6 August 2006

ER -

The role of social capital in emergency response

Abstract

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All Science Journal Classification (ASJC) codes

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