TY - GEN
T1 - The symbiotic relationship of crisis response professionals and enthusiasts as demonstrated by reddit's user-interface over time
AU - LaLone, Nicolas
AU - Kropczynski, Jess
AU - Tapia, Andrea
PY - 2018/1/1
Y1 - 2018/1/1
N2 - Since the Aurora, Colorado movie theater shooting of 2012, the web aggregation community Reddit has been an enthusiast-driven, public-facing source of information about crisis response efforts. We describe the evolution of Reddit's software from the Boston Marathon Bombing of 2013 to the Ferguson unrest throughout 2014. Initially, Reddit was built to aggregate verified news but beginning with the Aurora movie theater shooting, Reddit began to aggregate and verify breaking news. In response to criticism of Reddit's actions during the Boston Marathon Bombing, Reddit re-designed their software in an effort to more accurately mimic crisis response professionals by fostering rigor, information control, and tighter bureaucracy. Reddit's ability to swiftly change its software serves as an example of the possibilities of crisis informatics in practice. We highlight the processes that Reddit has taken to maintain its efficacy even within the current issues surrounding information verification and automated spreading of rumors and falsehoods.
AB - Since the Aurora, Colorado movie theater shooting of 2012, the web aggregation community Reddit has been an enthusiast-driven, public-facing source of information about crisis response efforts. We describe the evolution of Reddit's software from the Boston Marathon Bombing of 2013 to the Ferguson unrest throughout 2014. Initially, Reddit was built to aggregate verified news but beginning with the Aurora movie theater shooting, Reddit began to aggregate and verify breaking news. In response to criticism of Reddit's actions during the Boston Marathon Bombing, Reddit re-designed their software in an effort to more accurately mimic crisis response professionals by fostering rigor, information control, and tighter bureaucracy. Reddit's ability to swiftly change its software serves as an example of the possibilities of crisis informatics in practice. We highlight the processes that Reddit has taken to maintain its efficacy even within the current issues surrounding information verification and automated spreading of rumors and falsehoods.
UR - http://www.scopus.com/inward/record.url?scp=85060725440&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85060725440&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85060725440
T3 - Proceedings of the International ISCRAM Conference
SP - 232
EP - 244
BT - Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2018
A2 - Tomaszewski, Brian
A2 - Boersma, Kees
PB - Information Systems for Crisis Response and Management, ISCRAM
T2 - 15th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2018
Y2 - 20 May 2018 through 23 May 2018
ER -