The Who, What, Why, Where, and When of IT Outsourcing

Phillip A. Laplante; Tom Costello; Pawan Singh; Sudi Bindiganavile; Mark Landon

doi:10.1109/MITP.2004.1265538

The Who, What, Why, Where, and When of IT Outsourcing

Phillip A. Laplante, Tom Costello, Pawan Singh, Sudi Bindiganavile, Mark Landon

Research output: Contribution to journal › Review article › peer-review

29 Scopus citations

Abstract

Various factors that need to be addressed before outsourcing of information technology (IT) functions are discussed. The outsourcing company requires a strong communication infrastructure to make outsourcing work. The brand must be protected through accountability for the vendor's actions and by transference of the vendor's reputation. Successful projects ensures the unambiguous definition of the project methodology, scope, schedule and deliverables and a clear understanding by both the parties.

Original language	English (US)
Pages (from-to)	19-23
Number of pages	5
Journal	IT Professional
Volume	6
Issue number	1
DOIs	https://doi.org/10.1109/MITP.2004.1265538
State	Published - Jan 2004

All Science Journal Classification (ASJC) codes

Software
Hardware and Architecture
Computer Science Applications

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10.1109/MITP.2004.1265538

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The Who, What, Why, Where, and When of IT Outsourcing

Abstract

All Science Journal Classification (ASJC) codes

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