Toward achieving universal usability for older adults through multimodal feedback

V. Kathlene Emery; Paula J. Edwards; Julie A. Jacko; Kevin P. Moloney; Leon Barnard; Thitima Kongnakorn; François Sainfort; Ingrid U. Scott

doi:10.1145/957205.957214

Toward achieving universal usability for older adults through multimodal feedback

V. Kathlene Emery, Paula J. Edwards, Julie A. Jacko, Kevin P. Moloney, Leon Barnard, Thitima Kongnakorn, François Sainfort, Ingrid U. Scott

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

31 Scopus citations

Abstract

This experiment examines the effect of combinations of feedback (auditory, haptic, and/or visual) on the performance of older adults completing a drag-and-drop computer task. Participants completed a series of drag-and-drop tasks under each of seven feedback conditions (3 unimodal, 3 bimodal, 1 trimodal). Performance was assessed using measures of efficiency and accuracy. For analyses of results, participants were grouped based on their level of computer experience. All users performed well under auditory-haptic bimodal feedback and experienced users responded well to all multimodal feedback. Based on performance benefits for older adults seen in this experiment, future research should extend investigations to effectively integrate multimodal feedback into GUI interfaces in order to improve usability for this growing and diverse user group.

Original language	English (US)
Title of host publication	Proceedings of the 2003 Conference on Universal Usability, CCU 2003
Publisher	Association for Computing Machinery (ACM)
Pages	46-53
Number of pages	8
ISBN (Print)	158113701X, 9781581137019
DOIs	https://doi.org/10.1145/957205.957214
State	Published - 2003
Event	Proceedings of the 2003 Conference on Universal Usability, CCU 2003 - Vancouver, BC, Canada Duration: Nov 10 2003 → Nov 11 2003

Publication series

Name	Proceedings of the 2003 Conference on Universal Usability, CCU 2003

Other

Other	Proceedings of the 2003 Conference on Universal Usability, CCU 2003
Country/Territory	Canada
City	Vancouver, BC
Period	11/10/03 → 11/11/03

All Science Journal Classification (ASJC) codes

General Engineering

Access to Document

10.1145/957205.957214

Cite this

Emery, V. K., Edwards, P. J., Jacko, J. A., Moloney, K. P., Barnard, L., Kongnakorn, T., Sainfort, F., & Scott, I. U. (2003). Toward achieving universal usability for older adults through multimodal feedback. In Proceedings of the 2003 Conference on Universal Usability, CCU 2003 (pp. 46-53). (Proceedings of the 2003 Conference on Universal Usability, CCU 2003). Association for Computing Machinery (ACM). https://doi.org/10.1145/957205.957214

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title = "Toward achieving universal usability for older adults through multimodal feedback",

abstract = "This experiment examines the effect of combinations of feedback (auditory, haptic, and/or visual) on the performance of older adults completing a drag-and-drop computer task. Participants completed a series of drag-and-drop tasks under each of seven feedback conditions (3 unimodal, 3 bimodal, 1 trimodal). Performance was assessed using measures of efficiency and accuracy. For analyses of results, participants were grouped based on their level of computer experience. All users performed well under auditory-haptic bimodal feedback and experienced users responded well to all multimodal feedback. Based on performance benefits for older adults seen in this experiment, future research should extend investigations to effectively integrate multimodal feedback into GUI interfaces in order to improve usability for this growing and diverse user group.",

author = "Emery, {V. Kathlene} and Edwards, {Paula J.} and Jacko, {Julie A.} and Moloney, {Kevin P.} and Leon Barnard and Thitima Kongnakorn and Fran{\c c}ois Sainfort and Scott, {Ingrid U.}",

year = "2003",

doi = "10.1145/957205.957214",

language = "English (US)",

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series = "Proceedings of the 2003 Conference on Universal Usability, CCU 2003",

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Emery, VK, Edwards, PJ, Jacko, JA, Moloney, KP, Barnard, L, Kongnakorn, T, Sainfort, F & Scott, IU 2003, Toward achieving universal usability for older adults through multimodal feedback. in Proceedings of the 2003 Conference on Universal Usability, CCU 2003. Proceedings of the 2003 Conference on Universal Usability, CCU 2003, Association for Computing Machinery (ACM), pp. 46-53, Proceedings of the 2003 Conference on Universal Usability, CCU 2003, Vancouver, BC, Canada, 11/10/03. https://doi.org/10.1145/957205.957214

Toward achieving universal usability for older adults through multimodal feedback. / Emery, V. Kathlene; Edwards, Paula J.; Jacko, Julie A. et al.
Proceedings of the 2003 Conference on Universal Usability, CCU 2003. Association for Computing Machinery (ACM), 2003. p. 46-53 (Proceedings of the 2003 Conference on Universal Usability, CCU 2003).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Toward achieving universal usability for older adults through multimodal feedback

AU - Emery, V. Kathlene

AU - Edwards, Paula J.

AU - Jacko, Julie A.

AU - Moloney, Kevin P.

AU - Barnard, Leon

AU - Kongnakorn, Thitima

AU - Sainfort, François

AU - Scott, Ingrid U.

PY - 2003

Y1 - 2003

N2 - This experiment examines the effect of combinations of feedback (auditory, haptic, and/or visual) on the performance of older adults completing a drag-and-drop computer task. Participants completed a series of drag-and-drop tasks under each of seven feedback conditions (3 unimodal, 3 bimodal, 1 trimodal). Performance was assessed using measures of efficiency and accuracy. For analyses of results, participants were grouped based on their level of computer experience. All users performed well under auditory-haptic bimodal feedback and experienced users responded well to all multimodal feedback. Based on performance benefits for older adults seen in this experiment, future research should extend investigations to effectively integrate multimodal feedback into GUI interfaces in order to improve usability for this growing and diverse user group.

AB - This experiment examines the effect of combinations of feedback (auditory, haptic, and/or visual) on the performance of older adults completing a drag-and-drop computer task. Participants completed a series of drag-and-drop tasks under each of seven feedback conditions (3 unimodal, 3 bimodal, 1 trimodal). Performance was assessed using measures of efficiency and accuracy. For analyses of results, participants were grouped based on their level of computer experience. All users performed well under auditory-haptic bimodal feedback and experienced users responded well to all multimodal feedback. Based on performance benefits for older adults seen in this experiment, future research should extend investigations to effectively integrate multimodal feedback into GUI interfaces in order to improve usability for this growing and diverse user group.

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Emery VK, Edwards PJ, Jacko JA, Moloney KP, Barnard L, Kongnakorn T et al. Toward achieving universal usability for older adults through multimodal feedback. In Proceedings of the 2003 Conference on Universal Usability, CCU 2003. Association for Computing Machinery (ACM). 2003. p. 46-53. (Proceedings of the 2003 Conference on Universal Usability, CCU 2003). doi: 10.1145/957205.957214

Toward achieving universal usability for older adults through multimodal feedback

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