Towards a formal process-driven framework for streamlining patient-centric care

Rapidly growing patient interest in enhanced engagement in care processes has motivated health organizations to provide patient-centric care delivery both in clinical and homecare settings. With the goal of giving each patient a more proactive role in their care, we motivate and propose a formal process-driven framework for streamlining patient-centric care and improving patient-provider communication. It will lead to patients having better access to health services and taking more responsibility in their health management. At the same time the burden on healthcare professionals is reduced, while enabling greater efficiency, improved safety and higher quality.