TY - GEN
T1 - Toxic Behaviors in Team-Based Competitive Gaming
T2 - 7th ACM SIGCHI Annual Symposium on Computer-Human Interaction in Play, CHI PLAY 2020
AU - Kou, Yubo
N1 - Publisher Copyright:
© 2020 ACM.
PY - 2020/11/2
Y1 - 2020/11/2
N2 - Toxic behaviors in online gaming such as flaming and harassment have been gaining attention from the research community, yet little consensus has formed about what constitutes toxic behavior. Game developers usually maintain a classification system of toxic behaviors, which oftentimes fails to reflect the dynamic and developing forms of toxicity. In this paper, we consider toxic behavior as situated action, and seek to establish a taxonomy of toxic behaviors from a player perspective in League of Legends, currently one of the largest Esports games in the world. Our findings include five primary types of toxic behaviors, as well as five contextual factors that could lead to toxic behavior. In doing so, we provide a holistic, detailed account of toxic behavior in a team-based competitive gaming context, highlight the role of player perspective in explaining toxic behavior, and extend existing scholarly discussions on toxicity and moderation.
AB - Toxic behaviors in online gaming such as flaming and harassment have been gaining attention from the research community, yet little consensus has formed about what constitutes toxic behavior. Game developers usually maintain a classification system of toxic behaviors, which oftentimes fails to reflect the dynamic and developing forms of toxicity. In this paper, we consider toxic behavior as situated action, and seek to establish a taxonomy of toxic behaviors from a player perspective in League of Legends, currently one of the largest Esports games in the world. Our findings include five primary types of toxic behaviors, as well as five contextual factors that could lead to toxic behavior. In doing so, we provide a holistic, detailed account of toxic behavior in a team-based competitive gaming context, highlight the role of player perspective in explaining toxic behavior, and extend existing scholarly discussions on toxicity and moderation.
UR - http://www.scopus.com/inward/record.url?scp=85097498636&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85097498636&partnerID=8YFLogxK
U2 - 10.1145/3410404.3414243
DO - 10.1145/3410404.3414243
M3 - Conference contribution
AN - SCOPUS:85097498636
T3 - CHI PLAY 2020 - Proceedings of the Annual Symposium on Computer-Human Interaction in Play
SP - 81
EP - 92
BT - CHI PLAY 2020 - Proceedings of the Annual Symposium on Computer-Human Interaction in Play
PB - Association for Computing Machinery, Inc
Y2 - 2 November 2020 through 4 November 2020
ER -