Tweetsight: Enhancing financial analysts' social media use

Rama Adithya Varanasi; Benjamin V. Hanrahan; Shahtab Wahid; John M. Carroll

doi:10.1145/3097286.3097308

Tweetsight: Enhancing financial analysts' social media use

Rama Adithya Varanasi, Benjamin V. Hanrahan, Shahtab Wahid, John M. Carroll

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Scopus citations

Abstract

Financial analysts utilize information from heterogeneous sources (e.g. corporate -lings, economic indicators, news, and tweets) to generate unique trade ideas through a sensemaking process. In this paper, we seek to understand the role of social media in this process. We conducted a semi-structured interview and identified essential benefits and barriers for the primary social media platform used by the analysts-Twitter. Analysts use Twitter as a query exploration tool, as a bellwether to understand sentiment, and to gauge knock-on effects. Drawing from our FIndings, we developed four scenarios to guide the design of TweetSight. Finally, we evaluated the design of TweetSight by walking analysts through the prototype. Analysts responded positively to anchoring contextual tweets in news articles to facilitate discovery and exploration of Twitter. Our FIndings and design implications can be applied more broadly to leverage social media for sensemaking, beneFIting various business communities.

Original language	English (US)
Title of host publication	8th International Conference on Social Media and Society
Subtitle of host publication	Social Media for Good or Evil, #SMSociety 2017
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450348478
DOIs	https://doi.org/10.1145/3097286.3097308
State	Published - Jul 28 2017
Event	8th International International Conference on Social Media and Society, #SMSociety 2017 - Toronto, Canada Duration: Jul 28 2017 → Jul 30 2017

Publication series

Name	ACM International Conference Proceeding Series
Volume	Part F129683

Other

Other	8th International International Conference on Social Media and Society, #SMSociety 2017
Country/Territory	Canada
City	Toronto
Period	7/28/17 → 7/30/17

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/3097286.3097308

Cite this

Varanasi, R. A., Hanrahan, B. V., Wahid, S., & Carroll, J. M. (2017). Tweetsight: Enhancing financial analysts' social media use. In 8th International Conference on Social Media and Society: Social Media for Good or Evil, #SMSociety 2017 Article 3097308 (ACM International Conference Proceeding Series; Vol. Part F129683). Association for Computing Machinery. https://doi.org/10.1145/3097286.3097308

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title = "Tweetsight: Enhancing financial analysts' social media use",

abstract = "Financial analysts utilize information from heterogeneous sources (e.g. corporate -lings, economic indicators, news, and tweets) to generate unique trade ideas through a sensemaking process. In this paper, we seek to understand the role of social media in this process. We conducted a semi-structured interview and identified essential benefits and barriers for the primary social media platform used by the analysts-Twitter. Analysts use Twitter as a query exploration tool, as a bellwether to understand sentiment, and to gauge knock-on effects. Drawing from our FIndings, we developed four scenarios to guide the design of TweetSight. Finally, we evaluated the design of TweetSight by walking analysts through the prototype. Analysts responded positively to anchoring contextual tweets in news articles to facilitate discovery and exploration of Twitter. Our FIndings and design implications can be applied more broadly to leverage social media for sensemaking, beneFIting various business communities.",

author = "Varanasi, {Rama Adithya} and Hanrahan, {Benjamin V.} and Shahtab Wahid and Carroll, {John M.}",

note = "Publisher Copyright: {\textcopyright} 2017 Copyright is held by the owner/author(s). Publication rights licensed to ACM.; 8th International International Conference on Social Media and Society, #SMSociety 2017 ; Conference date: 28-07-2017 Through 30-07-2017",

year = "2017",

month = jul,

day = "28",

doi = "10.1145/3097286.3097308",

language = "English (US)",

series = "ACM International Conference Proceeding Series",

publisher = "Association for Computing Machinery",

booktitle = "8th International Conference on Social Media and Society",

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Varanasi, RA, Hanrahan, BV, Wahid, S & Carroll, JM 2017, Tweetsight: Enhancing financial analysts' social media use. in 8th International Conference on Social Media and Society: Social Media for Good or Evil, #SMSociety 2017., 3097308, ACM International Conference Proceeding Series, vol. Part F129683, Association for Computing Machinery, 8th International International Conference on Social Media and Society, #SMSociety 2017, Toronto, Canada, 7/28/17. https://doi.org/10.1145/3097286.3097308

Tweetsight: Enhancing financial analysts' social media use. / Varanasi, Rama Adithya; Hanrahan, Benjamin V.; Wahid, Shahtab et al.
8th International Conference on Social Media and Society: Social Media for Good or Evil, #SMSociety 2017. Association for Computing Machinery, 2017. 3097308 (ACM International Conference Proceeding Series; Vol. Part F129683).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Tweetsight: Enhancing financial analysts' social media use

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All Science Journal Classification (ASJC) codes

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