Abstract
This article provides a conceptual framework for understanding industrial crises. These crises are organizationally‐based disasters which cause extensive damage and social disruption, involve multiple stakeholders, and unfold through complex technological, organizational and social processes. The characteristics of industrial crises are illustrated through a comparison of three diverse crises ‐ the Bhopal disaster, the Tylenol poisonings, and the explosion of the space shuttle Challenger. Relationships among these characteristics are presented in a model of industrial crisis. Some issues for further research are identified.
Original language | English (US) |
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Pages (from-to) | 285-303 |
Number of pages | 19 |
Journal | Journal of Management Studies |
Volume | 25 |
Issue number | 4 |
DOIs | |
State | Published - Jul 1988 |
All Science Journal Classification (ASJC) codes
- Business and International Management
- Strategy and Management
- Management of Technology and Innovation