Usability engineering

John M. Carroll, Mary Beth Rosson

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Scopus citations


The essence of usability as a software development goal is that tools and systems can be designed to facilitate and enhance desirable experiences for their users-ease, transparency, engagement, fun, usefulness, self-efficacy, satisfaction-as well as to mitigate undesirable experiences, such as confusion, frustration, anger, disappointment, lack of confidence, and so forth. Usability is a nonfunctional requirement in that it describes the criteria for assessing the quality of a system beyond merely specifying the functions that the system performs, its functional requirements.

Original languageEnglish (US)
Title of host publicationComputing Handbook, Third Edition
Subtitle of host publicationInformation Systems and Information Technology
PublisherCRC Press
ISBN (Electronic)9781439898567
ISBN (Print)9781439898543
StatePublished - Jan 1 2014

All Science Journal Classification (ASJC) codes

  • Mathematics(all)
  • Computer Science(all)


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