User-oriented reliability modeling for a Web system

Wen Li Wang, Mei Huei Tang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

18 Scopus citations

Abstract

We develop a user-oriented reliability model, a simple yet effective approach, to address huge amounts of Web contents, and more importantly tackle users' dynamic navigation behaviors for a Web system. The users' intrinsic capabilities and behaviors, unlike programs' common recurring behaviors, call for a new approach for modeling the reliability of an organization's Web system. Our approach differs in the modeling scope of the Web system and the means of modeling user behaviors. We exploit the idea of cyclomatic complexity to cover the maximum number of independent paths, which overcome the less likely repetitive user navigations, and still maintain the dynamic nature of Web surfing. The modeling process takes Web senders' access, error, and referrer information as inputs, and translates them into a flow graph. A transition tree is then derived from the flow graph, based on depth-first traversal and dynamic programming. Accordingly, the reliability of the Web system can be computed by excluding those unreliable paths. This model is further applied to prioritize the error removal sequence to assist in allocating resources and effort.

Original languageEnglish (US)
Title of host publicationProceedings - 14th International Symposium on Software Reliability Engineering, ISSRE 2003
PublisherIEEE Computer Society
Pages293-304
Number of pages12
ISBN (Electronic)0769520073
DOIs
StatePublished - Jan 1 2003
Event14th International Symposium on Software Reliability Engineering, ISSRE 2003 - Denver, United States
Duration: Nov 17 2003Nov 20 2003

Publication series

NameProceedings - International Symposium on Software Reliability Engineering, ISSRE
Volume2003-January
ISSN (Print)1071-9458

Other

Other14th International Symposium on Software Reliability Engineering, ISSRE 2003
Country/TerritoryUnited States
CityDenver
Period11/17/0311/20/03

All Science Journal Classification (ASJC) codes

  • Software
  • Safety, Risk, Reliability and Quality

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