TY - JOUR
T1 - Variability in Twitter Content Across the Stages of a Natural Disaster
T2 - Implications for Crisis Communication
AU - Spence, Patric R.
AU - Lachlan, Kenneth A.
AU - Lin, Xialing
AU - del Greco, Maria
N1 - Publisher Copyright:
© 2015, © 2015 Eastern Communication Association.
PY - 2015/3/15
Y1 - 2015/3/15
N2 - Little is known about the ways in which social media, such as Twitter, function as conduits for information related to crises and emergencies. The current study analyzed the content of over 1,500 Tweets that were sent in the days leading up to the landfall of Hurricane Sandy. Time-series analyses reveal that relevant information became less prevalent as the crisis moved from the prodromal to acute phase, and information concerning specific remedial behaviors was absent. Implications for government agencies and emergency responders are discussed.
AB - Little is known about the ways in which social media, such as Twitter, function as conduits for information related to crises and emergencies. The current study analyzed the content of over 1,500 Tweets that were sent in the days leading up to the landfall of Hurricane Sandy. Time-series analyses reveal that relevant information became less prevalent as the crisis moved from the prodromal to acute phase, and information concerning specific remedial behaviors was absent. Implications for government agencies and emergency responders are discussed.
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U2 - 10.1080/01463373.2015.1012219
DO - 10.1080/01463373.2015.1012219
M3 - Article
AN - SCOPUS:84927152573
SN - 0146-3373
VL - 63
SP - 171
EP - 186
JO - Communication Quarterly
JF - Communication Quarterly
IS - 2
ER -