TY - JOUR
T1 - Virtual supply-chain management
AU - Gunasekaran, Angappa
AU - Ngai, Eric W.T.
N1 - Funding Information:
The authors thank Mr R. Wong, Business Development Manager and other employees at LINE, Hong Kong, for providing necessary information for this case-study research. This research was supported in part by the Hong Kong Polytechnic University under grant number A-632.
PY - 2004/9
Y1 - 2004/9
N2 - In global business competition, companies believe greater transparency in supply-chain operations and collaboration is very important for success. Transparency brings accountability and responsibility. This openness in the supply-chain allows companies to see how their suppliers are performing, from their sourcing of raw materials to their delivery to the retail outlet. Achieving greater transparency in the supply chain requires the development of comprehensive e-Logistics tools, which provide all players with open communication and shared information in every stage of the order-to-delivery process. Supply-chain transparency in ordering, inventory and transportation is a prerequisite for optimization and is critical for making business decisions. In this paper, the experiences of a virtual supply-chain (VSC) company are discussed with reference to the strategies, methods and technologies of its supply-chain. The supply-chain aims for improved customer satisfaction and hence for overall competitiveness in a global market. This discussion will be useful for other companies intending to emulate some of the critical success factors in VSC management.
AB - In global business competition, companies believe greater transparency in supply-chain operations and collaboration is very important for success. Transparency brings accountability and responsibility. This openness in the supply-chain allows companies to see how their suppliers are performing, from their sourcing of raw materials to their delivery to the retail outlet. Achieving greater transparency in the supply chain requires the development of comprehensive e-Logistics tools, which provide all players with open communication and shared information in every stage of the order-to-delivery process. Supply-chain transparency in ordering, inventory and transportation is a prerequisite for optimization and is critical for making business decisions. In this paper, the experiences of a virtual supply-chain (VSC) company are discussed with reference to the strategies, methods and technologies of its supply-chain. The supply-chain aims for improved customer satisfaction and hence for overall competitiveness in a global market. This discussion will be useful for other companies intending to emulate some of the critical success factors in VSC management.
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U2 - 10.1080/09537280412331283955
DO - 10.1080/09537280412331283955
M3 - Article
AN - SCOPUS:4644310421
SN - 0953-7287
VL - 15
SP - 584
EP - 595
JO - Production Planning and Control
JF - Production Planning and Control
IS - 6
ER -