Water reuse: Policy implications of a decade of residential reclaimed water use in Tucson, Arizona

This study seeks to understand the policy implications of over a decade of experience with reclaimed water used for residential outdoor irrigation. Our survey results demonstrate a high level of satisfaction and support for the expansion of reclaimed water for irrigation. The main drivers of satisfaction include low to moderate cost and the ability to enjoy residential landscaping vegetation in the context of water scarcity. Familiarity and satisfaction with non-potable use are insufficient to overcome uncertainty and gain support for potable uses of reclaimed water. This reluctance must be addressed by policy makers seeking to implement broader reclaimed water projects.