@inbook{d11aa9fee6f74b25b655e845dd98c35a,
title = "{"}We tell people. It's up to them to be prepared.{"} Public Relations Practices of Local Emergency Managers",
author = "Robert Littlefield and Katherine Rowan and Veil, \{Shari R.\} and Lorraine Kisselburgh and Kimberly Beauchamp and Kathleen Vidoloff and Dick, \{Marie L.\} and Theresa Russell-Loretz and Induk Kim and Angelica Ruvarac and Quian Wang and Hoang, \{Toni Siriko\} and Bonita Neff and Teri Toles-Patkin and Rod Troester and Shama Hyder and Steven Venette and Sellnow, \{Timothy L.\}",
year = "2010",
month = feb,
day = "3",
doi = "10.1002/9781444314885.ch11",
language = "English (US)",
isbn = "9781405194419",
pages = "245--260",
booktitle = "The Handbook of Crisis Communication",
publisher = "Wiley-Blackwell",
address = "United States",
}