Web site usability with remote users: Formal usability studies and focus groups

Beth C. Thomsett-Scott

doi:10.1300/J111v45n03_14

Web site usability with remote users: Formal usability studies and focus groups

Beth C. Thomsett-Scott

University Libraries - University Park

Research output: Contribution to journal › Article › peer-review

15 Scopus citations

Abstract

Incorporating usability into any Web site creation or redesign is essential. Capturing the perspective of the user makes the site more efficient and effective for the people who will actually be using it. There are a number of usability techniques and several can be incorporated in a study of remote users. The purpose of this paper is to provide an overview of how the traditional usability techniques of focus groups and formal usability studies can be extended to studies involving off-campus users.

Original language	English (US)
Pages (from-to)	517-547
Number of pages	31
Journal	Journal of Library Administration
Volume	45
Issue number	3-4
DOIs	https://doi.org/10.1300/J111v45n03_14
State	Published - Nov 21 2006

All Science Journal Classification (ASJC) codes

Public Administration
Library and Information Sciences

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10.1300/J111v45n03_14

Cite this

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Web site usability with remote users: Formal usability studies and focus groups

Abstract

All Science Journal Classification (ASJC) codes

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