TY - JOUR
T1 - What matters most? the perceived importance of ability and personality for hiring decisions
AU - Tews, Michael J.
AU - Stafford, Kathryn
AU - Tracey, J. Bruce
PY - 2011/5
Y1 - 2011/5
N2 - This study examined the emphasis hiring managers placed on general mental ability (GMA) and personality-agreeableness, conscientiousness, emotional stability, and extraversion-when evaluating applicant profiles for servers for a national restaurant chain. GMA was framed as either "intelligence" or the "ability to learn and solve problems." Under both conditions, GMA was valued, but less than agreeableness, conscientiousness, and emotional stability, even though GMA has been demonstrated to be the strongest predictor of employee performance. Framed as the "ability to learn and solve problems," GMA was more highly valued, but still less than personality.
AB - This study examined the emphasis hiring managers placed on general mental ability (GMA) and personality-agreeableness, conscientiousness, emotional stability, and extraversion-when evaluating applicant profiles for servers for a national restaurant chain. GMA was framed as either "intelligence" or the "ability to learn and solve problems." Under both conditions, GMA was valued, but less than agreeableness, conscientiousness, and emotional stability, even though GMA has been demonstrated to be the strongest predictor of employee performance. Framed as the "ability to learn and solve problems," GMA was more highly valued, but still less than personality.
UR - https://www.scopus.com/pages/publications/79955089570
UR - https://www.scopus.com/inward/citedby.url?scp=79955089570&partnerID=8YFLogxK
U2 - 10.1177/1938965510363377
DO - 10.1177/1938965510363377
M3 - Article
AN - SCOPUS:79955089570
SN - 1938-9655
VL - 52
SP - 94
EP - 101
JO - Cornell Hospitality Quarterly
JF - Cornell Hospitality Quarterly
IS - 2
ER -