TY - GEN
T1 - What's on "their" mind
T2 - 55th Human Factors and Ergonomics Society Annual Meeting, HFES 2011
AU - Mancuso, Vincent
AU - Hamilton, Katherine
AU - McMillan, Eric
AU - Tesler, Rachel
AU - Mohammed, Susan
AU - McNeese, Michael
PY - 2011/11/28
Y1 - 2011/11/28
N2 - In this paper we describe a methodology for utilizing team mental models as a basis for evaluating the usa-bility and utility of collaborative systems. We present a case study of the evaluation of team mental models within the NeoCITIES 3.1 simulation. Paired comparison ratings, which are one of the most popularly used methods of team mental model assessment, were used to capture the team members' taskwork-related knowledge, which was then compared to ratings from subject matter experts. These analyses were the driv-ing force behind several design modifications in the NeoCITIES interface. We discuss the limitations of the method and its implications within the scope of collaborative systems evaluation and the field of HCI.
AB - In this paper we describe a methodology for utilizing team mental models as a basis for evaluating the usa-bility and utility of collaborative systems. We present a case study of the evaluation of team mental models within the NeoCITIES 3.1 simulation. Paired comparison ratings, which are one of the most popularly used methods of team mental model assessment, were used to capture the team members' taskwork-related knowledge, which was then compared to ratings from subject matter experts. These analyses were the driv-ing force behind several design modifications in the NeoCITIES interface. We discuss the limitations of the method and its implications within the scope of collaborative systems evaluation and the field of HCI.
UR - http://www.scopus.com/inward/record.url?scp=81855161423&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=81855161423&partnerID=8YFLogxK
U2 - 10.1177/1071181311551267
DO - 10.1177/1071181311551267
M3 - Conference contribution
AN - SCOPUS:81855161423
SN - 9780945289395
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 1284
EP - 1288
BT - Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting, HFES 2011
Y2 - 19 September 2011 through 23 September 2011
ER -