TY - GEN
T1 - When the Tissue Box Says “Bless You!”
T2 - 31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013
AU - Jia, Haiyan
AU - Wu, Mu
AU - Jung, Eunhwa
AU - Shyam Sundar, S.
AU - Shapiro, Alice
N1 - Funding Information:
The first three authors were supported by Summer Research Grants awarded by the College of Communications at Penn State University. The last author was supported by a grant (R31-2008-000-10062-0) from the World-Class University program of the Korean Ministry of Education, Science and Technology, awarded to Sungkyunkwan University (where he is serving as a visiting professor of interaction science).
PY - 2013/4/27
Y1 - 2013/4/27
N2 - From the Internet of Things to ubiquitous computing, smart objects are everywhere and have become a significant part of the information supply chain. However, these objects remain invisible to end-users mostly because they do not interact with them. Our project is devoted to brainstorming different design possibilities for building interfaces for these smart objects. This paper explores one such possibility—outfitting the object with a speech interface. Study participants (N = 63) witnessed the experimenter sneezing, followed by a “Bless You” from either a nearby tissue box, a robot in the room, or a person in the room. Surprisingly, users found the speaking tissue box to be as social and agentic as a humanoid robot and a human. We also found significant moderating effects of users’ preference for consistency, parasocial tendency and power usage. Participants who scored high on these traits were more likely to regard the study object as intelligent and likeable. Users also tended to show the same non-verbal reactions to the tissue box as they would to a human or a robot.
AB - From the Internet of Things to ubiquitous computing, smart objects are everywhere and have become a significant part of the information supply chain. However, these objects remain invisible to end-users mostly because they do not interact with them. Our project is devoted to brainstorming different design possibilities for building interfaces for these smart objects. This paper explores one such possibility—outfitting the object with a speech interface. Study participants (N = 63) witnessed the experimenter sneezing, followed by a “Bless You” from either a nearby tissue box, a robot in the room, or a person in the room. Surprisingly, users found the speaking tissue box to be as social and agentic as a humanoid robot and a human. We also found significant moderating effects of users’ preference for consistency, parasocial tendency and power usage. Participants who scored high on these traits were more likely to regard the study object as intelligent and likeable. Users also tended to show the same non-verbal reactions to the tissue box as they would to a human or a robot.
UR - http://www.scopus.com/inward/record.url?scp=85016032129&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85016032129&partnerID=8YFLogxK
U2 - 10.1145/2468356.2468649
DO - 10.1145/2468356.2468649
M3 - Conference contribution
AN - SCOPUS:85016032129
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 1635
EP - 1640
BT - CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems
A2 - Beaudouin-Lafon, Michel
A2 - Baudisch, Patrick
A2 - Mackay, Wendy E.
PB - Association for Computing Machinery
Y2 - 27 April 2013 through 2 May 2013
ER -