Where is community among online learners? Identity, efficacy and personal ties

Na Sun, Mary Beth Rosson, John M. Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

15 Scopus citations

Abstract

Research questions about community among online learners are gaining importance as enrollments in online programs explode. However, what community means for this context has not been studied in a comprehensive way. We contribute a quantitative study of learners' feelings and behavior expectations about online community, adapting scales for sense of community (SOC) and developing an instrument to assess community collective efficacy (CCE). Our analysis of students' responses to these scales revealed two factors underlying SOC (shared identity and interpersonal friendship) and three factors underlying CCE (identity regulation, coordination and social support). We used these factors to discuss contrasting definitions of community (shared identity versus ego networks). Exploratory data analyses also revealed relationships to other student variables that begin to articulate roles and mechanisms for online students' felt community, and raise design implications about what we might do with and for the community structure.

Original languageEnglish (US)
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450356206, 9781450356213
DOIs
StatePublished - Apr 20 2018
Event2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada
Duration: Apr 21 2018Apr 26 2018

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2018-April

Other

Other2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
Country/TerritoryCanada
CityMontreal
Period4/21/184/26/18

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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