TY - JOUR
T1 - Yes Virginia, It Will Scale
T2 - Using Data to Personalize High-volume Reference Interactions
AU - Reiter, Lauren
AU - Huffman, J. P.
PY - 2016/1/1
Y1 - 2016/1/1
N2 - This examination of an on-going embedded partnership between Penn State University Libraries business librarians and an instructor in the Smeal College of Business confronts the question of scalability for one-on-one reference consultations for high-enrollment classes. Through these in-person interactions off-site and in the library, the librarians hope to build student confidence in librarians as information resources as well as increasing business literacy through research using established, authoritative sources. This article documents the first four semesters of this evolving project to demonstrate the logistics of managing a high volume of student interactions using library data as support for decision-making and action.
AB - This examination of an on-going embedded partnership between Penn State University Libraries business librarians and an instructor in the Smeal College of Business confronts the question of scalability for one-on-one reference consultations for high-enrollment classes. Through these in-person interactions off-site and in the library, the librarians hope to build student confidence in librarians as information resources as well as increasing business literacy through research using established, authoritative sources. This article documents the first four semesters of this evolving project to demonstrate the logistics of managing a high volume of student interactions using library data as support for decision-making and action.
UR - http://www.scopus.com/inward/record.url?scp=84999017255&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84999017255&partnerID=8YFLogxK
U2 - 10.1016/j.acalib.2015.09.011
DO - 10.1016/j.acalib.2015.09.011
M3 - Article
AN - SCOPUS:84999017255
SN - 0099-1333
VL - 42
SP - 21
EP - 26
JO - Journal of Academic Librarianship
JF - Journal of Academic Librarianship
IS - 1
ER -